HELLO, MY NAME IS

Thanh Phong Ngo

Sales Development Representative

+1 778 984 2181
Fwind.ngo@gmail.com
About Me

Sales-Focused. Business-Minded.
Curious. Adaptable

What I Do

I help SaaS and tech companies start more conversations with the right prospects. From research to cold outreach, I combine tools and hustle to book meetings that matter!

PROSPECT RESEARCH

I find and qualify ideal prospects using company’s CRM, LinkedIn, and smart tools.
Every outreach starts with relevant insights and personalized context.

COLD OUTREACH

I write custom cold emails and make cold calls to book meetings.
My focus: clarity, curiosity, and making conversations

LEAD NURTURING & CLOSING

I nurture leads with timely, personalized follow‑ups and strategic touchpoints until opportunities convert.
I leverage CRM workflows and data insights to automate sequences and make sure no prospect slips through the cracks.

Multi AI Agents

Salesforce SDR

Hubspot Inbound Sales

My Experiences

LICOPEN – Paint by number – Vietnam

Increased monthly revenue by 25% through targeted social campaigns
Managed supplier relationships to reduce production costs
by 15%
Delivered strong customer service via online channels

2021 -2023

MRX Entertainment – Community Engagement

Hosted music events that brought together over 500+ members of the Vietnamese community
Built marketing campaigns and handled logistics, cutting event costs
by 30%
Strengthened
communication, planning, and networking skill

2024-2025

thanhphonngo_electrician

Energy Electric LTD.- Electrical Technician

Solved on-site technical issues under pressure
Communicated with clients and contractors to ensure job clarity and safety
Built strong work ethic and attention to detail –
now applied in sales

2021 – 2025

thanhphongngo_casino_dealer

Grand Villa Casino – Dealer

Worked as a professional casino dealer for blackjack, poker, and roulette.
Provided excellent customer service under high-pressure environments.
Ensured fair play, handled large cash transactions, and followed strict regulations.

2017 – 2023